Privacy Policy

Rovikko operates this store and website, including its related content, features, tools, products, and services (collectively, the “Services”). Rovikko is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, make a purchase, communicate with us, or otherwise use the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process the following information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.

• Order information, including products viewed, added to your cart, purchased, returned, exchanged, or cancelled.

• Payment information, including your payment method, payment confirmation, and transaction details. Complete payment card details are generally processed securely by Shopify and our payment providers.

• Account information, including your username, password, preferences, and account settings.

• Communications, including information submitted through our Contact Us page or customer-support messages.

• Device information, including your device type, browser, network connection, IP address, and other identifiers.

• Usage information, including how and when you interact with our website and Services.

• Marketing information, including your communication preferences and interactions with our advertisements.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or otherwise provide information to us.

• Automatically when you visit or use our website, including through cookies and similar technologies.

• From Shopify, payment processors, fulfilment partners, shipping providers, analytics providers, advertising partners, and other service providers.

• From partners and other third parties where permitted by applicable law.

How We Use Personal Information

We may use your personal information to:

• Process payments and fulfil orders.

• Arrange shipping, delivery, returns, refunds, and exchanges.

• Create and manage customer accounts.

• Provide customer service and respond to enquiries.

• Personalise and improve our website, products, and Services.

• Send order confirmations, delivery updates, and other service-related messages.

• Send marketing communications where permitted by law.

• Display relevant advertisements and measure advertising performance.

• Detect, investigate, and prevent fraud, illegal activity, security threats, and misuse of the Services.

• Comply with legal obligations, respond to lawful requests, and enforce our terms and policies.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand website usage, improve the Services, and support advertising.

You may manage available privacy choices through our cookie banner, browser settings, or Data Sharing Opt-Out page.

Disabling certain cookies may affect how some website features operate.

How We Disclose Personal Information

We may disclose personal information:

• To Shopify, which hosts and operates our online store.

• To payment processors for securely processing transactions.

• To suppliers, fulfilment partners, shipping providers, and couriers for completing and delivering orders.

• To technology, hosting, analytics, customer-support, security, and cloud-storage providers.

• To advertising and marketing partners where permitted by law.

• When you request, direct, or consent to the disclosure.

• In connection with a business transaction, such as a merger, sale, reorganisation, or bankruptcy.

• When required to comply with applicable laws, legal proceedings, court orders, or government requests.

• When reasonably necessary to protect Rovikko, our customers, the Services, or the rights and safety of others.

Our service providers may process personal information under their own privacy policies and contractual obligations.

Shopify

Our store is hosted by Shopify. Information submitted through the Services may be transmitted to and processed by Shopify and its service providers.

For more information, please review the Shopify Consumer Privacy Policy.

You may also submit certain privacy requests through the Shopify Privacy Portal.

Third-Party Websites

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy, security, accuracy, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us through our Contact Us page so that we can review and, where appropriate, delete the information.

Security and Retention

We use reasonable administrative, technical, and organisational measures designed to protect personal information. However, no security system or method of internet transmission is completely secure.

We retain personal information only for as long as reasonably necessary to:

• Maintain your account.

• Complete transactions and provide the Services.

• Comply with legal, tax, accounting, and regulatory obligations.

• Resolve disputes.

• Prevent fraud.

• Enforce our agreements and policies.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information.

• Withdraw consent where processing is based on consent.

• Object to or restrict certain processing.

• Request a portable copy of certain personal information.

• Opt out of certain targeted advertising or data sharing.

• Lodge a complaint with an applicable privacy authority.

These rights may be subject to legal limitations and exceptions. We may need to verify your identity before completing a request.

To exercise your rights, contact us through our Contact Us page or email us at supportrovikko@gmail.com.

You may opt out of certain advertising-related data sharing through our Data Sharing Opt-Out page.

Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.

Even after unsubscribing from promotional communications, we may continue sending non-promotional messages relating to your orders, account, customer-support requests, or other transactions.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, legal obligations, or other operational requirements.

When we update this policy, we will publish the revised version on this website and update the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us: Through our Contact Us page  or By email at supportrovikko@gmail.com

For the purposes of applicable privacy laws, Rovikko is responsible for the personal information described in this Privacy Policy.